Men
|
Women
|
Verbal
·
Usually louder
and firmer communication
·
More sender,
less receiver
·
Language style
more competitive
|
Verbal
·
Women speak
lower voice
·
Soft voice
·
More
receiver/listener
·
Language style
more dialogue focused
|
Non-Verbal
·
Extend their bodies, taking up greater areas of space than women
·
Both men and women, when speaking, look at men more than at women.
·
Make eye contact
when angry
|
Non-Verbal
· Smile more than men
· Touch more and are touched
more
· Stand closer to each other
than men
· Are approached more
closely than men
· Read more non verbal
·
More eye contact when wanting to make friends
|
What problems
might these differences create when men and women communicate with each other?
Introduce Barriers and Bridges for
Communication 30 Min
Exercise: Make groups, five trainees in each group. Invite them to discuss the
communication failures they experienced in their lives. Let them select 2
incidents where they describe the situation. Was it a sender’s communication
problem or a receivers’ listening problem? Ask each group to select a
presenter, who will present the communication failure experiences they shared
within the group to the whole class.
·
Reconvene the issues raised to relate those to the following points.
·
Discuss, jointly with the – Sender’s communication or receiver’s level of
understanding and listening skills. Highlight that these are barriers.
·
Ask trainees what could be barriers in communication between sender and
receiver?
·
Summarise the same in the visual aid.
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