Unit 1.4: Problem Solving Skills

Unit 1.4:  Problem Solving Skills

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-     identify and analyse problems in life and at work

-     know how to develop solutions

-     understand problem solving procedures at work

-     evaluate alternatives and take effective decisions based on information and options available

Session Plan

Number	Duration	Task	Activities	Materials
Task 1	10 Min	Introduce what a problem is in life and at work	Instructions, Q&A	Flip Chart Visual Aid 1.4.1/2
Task 2	10 Min	Explain the importance of Problem Solving	Instructions, Q&A	Flip Chart Visual Aid 1.4.3
Task 3	20 Min	Learn the why- technique to identify the cause	Instructions, Q&A Exercise	Flip Chart Visual Aid 1.4.4
Task 4	10 Min	Step wise problem solving	Instructions, Q&A Exercise	Flip Chart Visual Aid 1.4.5
Summary	10 Min			Visual Aid 1.4.6

Introduce what a problem is in life and at work                     10 Min

Introduce the session. Ask trainees “Do you agree that we all have problems?” The participants will say yes. Then invite them to share some of the problems that they faced.

They will mention problems from different areas of life like family, education, job, community, relationships, may be political. Pick up a convenient problem among the ones they raised. Draw two dimensions of the problem as “actual condition” and “desired condition”. Then, explain what problem is, using the following slides or flip chart.