Visual Aid 1.7.5: Summary Summary assertiveness at work

1.      counter for a longer time.

2.      You overhear a friend’s negative remarks about Hindus.  You feel not comfortable about the comment and want your friend to know about it.

3.      A group of boys are eve teasing a woman passing by:

a.      as a member of the group I do not approve of it and want to communicate it

b.      as the woman affected by the eve teasing, she wants to assert herself.

4.      A group of friends spends an evening, when one young man starts to smoke Ganja. The other group members also join in. It is your turn and you have been against taking any forms of drugs and would like to keep it that way.

5.      Shantona goes shopping with her friend who decides to steal something from the counter. Shantona has always been vocal about people stealing and wants to communicate her approval without losing her friend.

After the discussion, highlight that it is not always easy to stand up for own needs and wants.  Speaking up for oneself, while being put under pressure needs to be practiced.

Summary

Sum up the session highlighting the do’s and the don’ts for assertiveness. Discuss that in the workplace too assertiveness is a very important skill, which makes work easier and increases the fun at work. Show the following slide or flip chart to convey the summary. 

Visual Aid 1.7.5:  Summary

Summary assertiveness at work Do’s -          Allow yourself to express your feelings (“I….”)   -          Be direct and to the point, also when you do not agree -          Give a reason for the request/statement -          Respect the other person’s right to say no -          Keep eye contact with the person Don’ts -          Avoid general negative statements: “ you are so irritating, stupid” -          Do not use wrong information, exaggerate, dramatise -          Do not agree just to keep peace or for the sake of friendship with someone.