Visual Aid 1.4.5: Problem Solving Process

Steps of problem solving 1.     Write down problem and get consensus 2.     Break down problem into several issues. Prioritise. 3.     Identify root causes need to be addressed 4.     Develop countermeasures as solutions. Assess consequences 5.     Decide and plan countermeasures 6.     Time and manage implementation 7.     Review and evaluate result
Always ask when changing, whether it solves the problem Learn from the process

           

            Apply the process to the case of Maruf and discussion