Visual Aid 1.3.12: Clear Communication

Visual Aid 1.3.12:  Clear Communication

How to communicate clearly
-          Think clearly what you want to say -          Think about HOW you want to say it -          Use I, MY -          Be specific, simple and concise -          Include feelings and needs -          Be direct: no hidden agenda -          Keep eye contact -          One thing at a time -          Confirm that the person understood
“If you want to communicate a tree, he/she has to understand that it is a tree! Do not assume whether the person got the message right: Ask!