Dealing with Assertiveness at Work

Unit 1.7: Dealing with Assertiveness at Work

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Learning Objective

After the completion of the session, trainees will be able to

-          understand assertiveness

-          know about ways how to deal with stress, abuse and anger.

-          have learned to differentiate between passive-aggressive and assertive

-          know how to be assertive at work

Session Plan

Number	Duration	Task	Activities	Materials
Task 1	15 Min	Introduce Assertiveness	Instruction, Q&A	Flip Charts Visual Aids 1.7.1/2
Task 2	35 Min	Introduce concepts of passive aggressive and assertive	Instruction, Q&A Exercise	Flip Charts Metacards Visual Aids 1.7.3/4
Task 3	30 Min	Introduce how to be assertive at work	Instruction, Q&A Exercise	Flip Charts Metacards Visual Aids 1.7.5/6
Summary	10 Min

 Introduce Assertiveness                                                                                  15 Min

Introduce the session.
Explain the concept assertiveness using the following visual aid. When introducing the topic keep in mind that for young people assertiveness is a difficult and challenging task. Even more so for women.

It is important to ensure that people are not seen as losing respect. Assertiveness is however critical when it comes to making right choices and big decisions. It is important that young people learn how to assert themselves. Keep in mind that being rude is NOT being assertive. This is a big difference.